How This Dead Worm-Covered Cucumber Fueled The Strangest Facebook Fight
One of America’s favorite pastimes is complaining about customer service through social media. It’s so much easier to jump on a company’s Facebook page and let your creativity shine through a few keystrokes and thoughtful jabs, but when a company sees that diss and responds with Drake-like precision, it makes the beef worth following.
Tesco grocery store in the UK gets hundreds of Facebook messages in the form of customer feedback, and obviously can’t respond to all of it, but a worm-filled cucumber got their attention, as customer Wes Metcalfe took a witty appraoch to his complaint, leading to a bizarre back-and-forth, filled with heartfelt poems and even funeral plans for the deceased “William the Worm.”
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It started with dreams of a cucumber sandwich.
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After trying to domesticate the animal, they discovered it was on its way to worm heaven, and Rob from Tesco responded with a beautiful poem, really feeling for the customer’s loss.
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Customer West Metcalfe then retorted with funeral updates and yet another poem for the deceased worm.
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Then things just got ridiculous, as the poem exchanges kept coming, and the love for William the Worm really shone through.
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Please stop.
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This conversation should have been over long ago.
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William’s not coming back! Just let him be!
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OK, I think it’s over now.
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