Starbucks Just Revolutionized How Deaf People Order At The Drive-Thru

A drive-thru in itself is supposed to be a helpful accommodation that enhances the customer experience. So in the spirit of good customer service, a drive-thru that enhances the deaf community’s experience is a smart move by this Starbucks.

A video posted by Rebecca King on Facebook shows a Florida Starbucks that is equipped to take orders in American Sign Language.

As King rolls up to the drive-thru, you see a normal ordering screen. After a few seconds of silence, a Starbucks employee pops up on the screen, ready to take the customer’s order in sign language.

According to Action News Jax, barista Katie Wyble was the one on the screen and has communicated through sign language since preschool.

In a pretty exciting use of technology, this Starbucks could forever change the way drive-thrus are operated.

Check out the video below:

Starbucks! This is what I'm talking about! ❤️Share it away! We can change the world! :)For Licensing/Usage Please contact licensing@viralhog.com

Posted by Rebecca King on Tuesday, November 3, 2015

More content

Products
McCormick Launches New Aji Amarillo Seasoning, Calls It The ‘2025 Flavor Of The Year’
McCormick spices have been a kitchen staple since 1889 and have grown to become the world’s largest spice company by revenue, offering a wide variety…
,
Eating Out
Plant-Based McDonald’s Dupe Launches Potato Ice Cream With Mike Tyson Complete With Chocolate ‘Ear’
Plant-based Mickey D’s doppelganger Mr. Charlie’s Told Me So is celebrating the third anniversary of its flagship restaurant with the launch of Mr. Fluff-Head, a…
,
CultureProducts
Pressed Juicery Honors Black History Month With Limited Edition Artist Series
Pressed Juicery is honoring the creativity of Black culture for Black History Month. The cold-pressed juice and snacks brand commissioned three Black artists to transform its…
,
Burger
We Deliver!

Enter your email address below and we'll deliver our top stories straight to your inbox