5 Times Bad Customer Service Turned Violent At Fast Food Joints
We live in a very busy, on-the-go society with little patience for error. We want everything fast, like fast Internet service and definitely fast food. Fast food joints were designed to provide speedy, easy, greasy and delicious food and fantastic customer service is almost demanded. However, fast food establishments have been a breeding ground to some serious brawls, turning them into war zones, to say the least.
“No Ketchup, I said NO KETCHUP!”
These fast food fights usually start with an unsatisfied customer or sassy short-tempered employees.
Last Thursday, the police department in Bellevue, Ohio arrested three women who attacked a female McDonald’s employee in the parking lot because their food took too long. Thankfully, they were all identified through video footage and have all been charged with assault, but peep the no-shame mug shots below:
That’s not even the first customer service-based altercation we’ve seen this year. In early January, Cleveland resident Eric Serrano, noticed something strange in his $2 dollar won-ton soup and demanded a refund. The verbal altercation became physical when the employee threw a pot of soup to his head.
But wait, these stories get better. In February, the well known, “Can you pull to the side as we complete your order” request that we often get from restaurants, resulted in a nasty Mike Tyson-style boxing match. A 25-year-old woman named Lovely Robinson of Richmond, Virginia didn’t exactly gnaw into a Wendy’s employee’s ear, but she did take a nice bite out of the worker’s knee. Robinson contested that the manager Latanya Nelson not only took forever on her order, but also mistakenly gave Ms. Robinson four 99 cent chicken sandwiches instead of the two spicy chicken sandwiches she ordered. That not only sent Lovely, over the edge, but over the counter as well making Robinson, well, not so “lovely,” to say the least.
To add to the list of fast food brawls, in this corner, we have Burger King staffers coming in slow with an order and taking their sweet-ass time. And in this corner, two impatient customers who have had it with the long wait for their order of burger and fries. Lets get ready to rumble! This here is a classic case of throwing the “fast” in fast food out the window. According to a witness, the customers took out their anger on the staff, but the video shows something a little different. Looks like the employee was a little short-fused and hot tempered. You be the judge.
“Dang, anything else? I got a complicated Order!” This complicated order definitely went south at a McDonald’s in Baton Rouge, Louisiana. One simple mistake, like, adding tomatoes to a sandwich, when asked for ‘NO tomatoes’ can result in some pretty righteous verbal warfare. I’m sure a simple, “Let me fix this order for you ma’am”, on part of the staff would have diffused the situation, or and maybe a little more patience from the customer , but they completely went away from southern hospitality as we know it.
Featured image courtesy of Fast Food Mascots via: imgarcade.com
