Customer Spills Orange Juice on Keyboard, Good Guy Bank Sends Replacement

A distraught customer of Capital One took to Reddit to vent his frustration towards not being able to meet his bill payments on time. His problem was that he was unable to enter a ‘2’ or even copy and paste it into his account number for the bank. The reason behind this was that his keyboard had been damaged due to an unfortunate incident involving some orange juice.

Good Guy Capital One decides to not only send him a new ‘2’ key for his broken keyboard, but rather, a brand new keyboard altogether. Talk about great customer service. According to Consumerist, the keyboard sent was absolutely from Capital One and not from another member of the Reddit community. A spokeswoman from Capital One confirmed that they encourage their agents to look for opportunities to practice random acts of kindness for customers.

Take notes, Comcast.

Letter-Capital-One

H/T Consumerist

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